Salesforce has just made life easier for AI builders and Salesforce professionals with the introduction of Agent Version Management! Whether you’re fine-tuning your AI agents, rolling out new features, or safeguarding your previous work, this powerful new capability allows you to work smarter and faster than ever.
Let’s dive into what this update brings and why it’s a total game-changer for anyone working with AI agents on the Salesforce platform.
What is Agent Version Management?
Agent Version Management allows you to:
- Create multiple versions of an AI agent.
- Test changes without affecting the active version.
- Save backups of important versions.
- Quickly revert to an older version if needed.
With this flexibility, you can innovate freely while minimizing risks to your production environment. Think of it as “Version Control” for your AI agents — just like developers use GitHub to manage code changes!
Key Features at a Glance
- Create up to 20 versions of a single agent.
- Only one version can be active at a time.
- Quickly switch between versions in Agentforce Builder and on the Agent Details page.
- Manage agent versions easily from the Agentforce Agents Setup page.
How to Create or Manage Versions
- Go to the Agentforce Agents in Setup.
- Find the agent you want to manage.
- Click the dropdown menu next to the agent’s version you want to clone (not the dropdown menu of agent).
- Select “Clone Version” to create a version.
Availability
Permissions Needed: Make sure you have either Manage AI Agents or Customize Application permission.
Why This Matters
Imagine testing new conversation flows, integrations, or agent behaviors without risking your current live environment. You can:
- Safely experiment and optimize.
- Roll back instantly if something doesn’t work.
- Maintain higher uptime and better user experience.
In short, Salesforce is empowering teams to be more agile, innovative, and secure when managing AI-powered experiences.
Final Thoughts
Salesforce continues to prove why it’s the leading platform for digital transformation and customer experience. With Agent Version Management, the barrier to innovation is lower than ever. ✨
Ready to start managing your AI agents like a pro? Jump into Agentforce and start creating your first version today!
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